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Privacy Policy

Last updated: 19 May 2025

Your privacy is important to us. It is Clickdeck’s policy to respect your privacy and comply with applicable laws and regulations regarding any personal information we may collect about you, including across our website https://www.clickdeck.com.au and other sites we own and operate.

Effective date: 19 May 2025
Last updated: 19 May 2025


Information We Collect

We collect information you knowingly and actively provide when using or participating in our services and promotions, and information automatically sent by your devices when accessing our products and services.


Log Data

When you visit our website, our servers may automatically log standard data provided by your browser. This may include your device’s IP address, browser type and version, pages visited, dates and times of visits, time spent on pages, other details about your visit, and technical details related to any errors encountered. While this data may not identify you on its own, it could be combined with other information to identify you.


Personal Information

We may ask for personal information, which can include:

  • Name
  • Email address
  • Phone/mobile number
  • Home/mailing address

Legitimate Reasons for Processing

We collect and use personal information only when we have a legitimate reason to do so, and only to the extent reasonably necessary to provide our services to you.


Collection and Use of Information

We may collect personal information when you:

  • Enter our competitions, contests, sweepstakes, or surveys
  • Subscribe for updates via email or social media
  • Use a mobile device or web browser to access our content
  • Contact us via email, social media, or similar technologies
  • Mention or interact with us on social media

We may collect, hold, use, and disclose information for the following purposes:

  • To enable you to customise or personalise your experience of our website
  • To contact and communicate with you
  • For analytics, market research, and business development, including operating and improving our website and social platforms
  • For advertising and marketing, including sending promotional information about our products and services
  • For internal record-keeping and administrative purposes
  • To run competitions, sweepstakes, and/or offer additional benefits
  • To comply with legal obligations and resolve disputes
  • For security and fraud prevention, ensuring our sites and apps are safe and used appropriately

Security of Your Personal Information

We protect personal information within commercially acceptable means to prevent loss, theft, and unauthorised access, disclosure, copying, use, or modification. However, no method of electronic transmission or storage is 100% secure. We will comply with applicable laws regarding any data breach. You are responsible for maintaining the security of your passwords and your information within our services.


How Long We Keep Your Personal Information

We keep personal information only as long as necessary for the purposes set out in this policy. If no longer required, we will delete it or de-identify it. We may retain information to comply with legal, accounting, or reporting obligations, or for archiving in the public interest, research, or statistical purposes.


Children’s Privacy

We do not aim our products or services directly at children under 13 and do not knowingly collect personal information about children under 13.


Disclosure of Personal Information to Third Parties

We may disclose personal information to:

  • Our parent, subsidiaries, or affiliates
  • Third-party service providers (IT, hosting, storage, advertising, analytics)
  • Our employees, contractors, and related entities
  • Existing or potential agents or business partners
  • Sponsors or promoters of competitions or promotions we run
  • Courts, tribunals, regulatory authorities, and law enforcement, as required by law
  • Third parties who assist with providing services or direct marketing
  • Third parties engaged to collect and process data on our behalf

International Transfers

Personal information may be stored and/or processed in locations where we or our partners, affiliates, and providers maintain facilities. These locations may have different data protection laws from your jurisdiction. Where we transfer your personal information to other countries, we will do so in accordance with the law and protect it in line with this policy.


Your Rights and Control

You may withhold personal information, understanding that your website experience may be affected. We will not discriminate against you for exercising your rights. If you provide personal information, you consent to its collection, holding, use, and disclosure in accordance with this policy. You may request details of personal information we hold about you.

If we receive personal information about you from a third party, we will protect it as described here. If you provide personal information about someone else, you warrant that you have their consent.

If you have previously agreed to direct marketing, you may change your mind at any time. We provide the ability to unsubscribe or opt out. We may need to request information to confirm your identity.

If you believe information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us. We will correct it where reasonable.

If you believe we have breached data protection law and wish to complain, contact us with details of the alleged breach. We will investigate and respond in writing. You may also contact a regulatory body or data protection authority.


Use of Cookies

We use cookies to collect information about you and your activity across our site to help us understand how you use our site and to serve content based on your preferences.


Limits of Our Policy

Our website may link to external sites not operated by us. We have no control over the content and policies of those sites and accept no responsibility for their privacy practices.


Changes to This Policy

We may update this policy to reflect changes to our business, practices, or legal requirements. Updates will be posted at this link. Where required by law, we will seek your permission or provide the option to opt in or opt out of new uses of your personal information.


Contact Us

For questions or concerns about your privacy, contact us at:
info@exolux.com.au